350 status check using id number
To check your SASSA Social Relief of Distress (SRD) R350/R370 grant status, you must provide both your 13-digit South African ID number and the cell phone number you used during your application. You can complete this check instantly through any of the official methods outlined below. Official Methods to Check
To check your SASSA Social Relief of Distress (SRD) R350/R370 grant status, you must provide both your 13-digit South African ID number and the cell phone number you used during your application. You can complete this check instantly through any of the official methods outlined below.
Official Methods to Check Your Status
- Official SASSA Online Portal: Visit the Official SASSA SRD Portal, scroll down to the "Application Status" section, enter your ID number and mobile number, and click Submit.
- WhatsApp Bot: Save the official number 082 046 8553 to your contacts, text the word "Status", and follow the prompts to reply with your ID number and mobile number.
- USSD Code (No Data Needed): Dial 12069277# or 1203210# on your mobile phone and follow the on-screen instructions to input your details.
- Toll-Free Call Centre: Call 0800 60 10 11 from any South African network, choose the SRD option, and give your ID number to the agent to look up your status.
Understanding Your Status Result
Once you submit your details, your profile will display one of the following results for the selected month:
- Approved: Your application succeeded. Look closely for a payday/payment date to see when you can collect your funds.
- Pending: SASSA is still verifying your bank, employment, or identity details for that month.
- Declined: Your application was rejected. If this happens, you can immediately file an appeal on the same portal.
Note: For security reasons, the online portal or WhatsApp system may send a One-Time Pin (OTP) via SMS to your registered cell phone number before showing your final payment info. Always use official government links and avoid sharing your ID number with unofficial third-party tracking apps to protect your banking details.
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